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Our Story

Ro Point was founded in 2010 with a simple yet powerful vision: to make clean, safe drinking water accessible to every Indian household and business. What began as a small RO service center in Haryana has grown into a nationwide network serving customers across 100+ cities.

Our Journey

From humble beginnings with just three technicians, Ro Point has evolved into one of India's most trusted RO service providers. Our growth has been driven by an unwavering commitment to quality, customer satisfaction, and technological innovation in water purification.

2010

Foundation: Ro Point established in Haryana with focus on RO repairs and maintenance

2013

Expansion: Expanded services to include RO installation and commercial solutions

2016

National Presence: Launched PAN India operations with service centers in major cities

2019

Technology Integration: Implemented digital service tracking and customer portal

2023

Milestone Achievement: Crossed 50,000 RO systems serviced mark

Mission & Vision

Our Mission

To provide accessible, reliable, and affordable water purification solutions that ensure clean, safe drinking water for every Indian home and business through expert service, genuine parts, and unwavering commitment to customer satisfaction.

Our Vision

To become India's most trusted and preferred RO service provider, recognized for excellence in water purification solutions, customer service innovation, and nationwide accessibility while contributing to better health through clean water.

Our Core Values

These principles guide every aspect of our operations and define the Ro Point experience.

Integrity

We believe in transparent dealings, honest pricing, and ethical business practices. No hidden charges, no false promises.

Quality

From technician training to spare parts, we maintain the highest quality standards in every aspect of our service.

Customer First

Our customers are at the center of everything we do. Their satisfaction drives our continuous improvement.

Innovation

We continuously evolve our service methodologies and embrace technology to enhance customer experience.

Responsibility

We recognize our role in public health and environmental sustainability through proper water purification.

Accessibility

Clean water should be accessible to all. We work to make our services available across India at fair prices.

Our Team

The strength of Ro Point lies in our dedicated team of professionals who work tirelessly to deliver exceptional service.

Expertise & Experience

Our team comprises certified technicians, customer support professionals, and technical experts with deep knowledge of water purification systems.

150+

Certified Technicians

10+

Years Average Experience

24/7

Support Team

100%

Background Verified

Training & Development

We invest heavily in continuous training and skill development. Our technicians undergo:

  • Regular technical training on new RO technologies
  • Brand-specific certification programs
  • Customer service and communication skills training
  • Safety protocols and best practices workshops
  • Annual skill assessment and certification renewal

PAN India Presence

From Delhi to Everywhere

While headquartered in Haryana, Ro Point has established a robust service network across India through strategic partnerships and localized service teams. This allows us to maintain consistent service quality while understanding regional water quality challenges.

Our Network Includes:

  • Company-operated service centers in metro cities
  • Certified partner technicians in tier 2/3 cities
  • Centralized spare parts inventory in Delhi
  • Regional quality control supervisors
  • 24/7 centralized customer support
  • Localized service pricing based on operational costs

Partner with Ro Point

Join thousands of satisfied customers who trust us for their RO service needs. Experience the Ro Point difference - where expertise meets excellence.

Call: 1800 120 3207 Contact Us